designScore: 89/100For Claude

User journey (UX) with friction points

Map a complete user journey with friction identification and UX solutions.

Fill in the variables

Your personalized prompt

I need to design an optimal user journey to solve this problem: {{probleme_utilisateur}}

**Usage context:**
{{contexte_usage}}

**Technical constraints:**
{{contraintes_techniques}}

**Required analysis:**

1. **Current journey mapping** (if existing)
   - Journey steps
   - User actions at each step
   - Touchpoints
   - Emotions and feelings at each step
   - Identified friction points
   - Potential drop-off rates

2. **Persona and usage scenarios**
   - Main persona profile
   - Motivations and goals
   - Usage contexts (where, when, how)
   - Nominal scenario (happy path)
   - Alternative scenarios and edge cases

3. **Optimized journey**
   - New journey architecture
   - Reduced number of steps
   - Solutions for each identified friction
   - Reassurance moments
   - Quick wins and rapid gains

4. **Conceptual wireframes**
   - Textual description of key screens
   - Information hierarchy
   - Necessary interface elements
   - Interactions and micro-interactions

5. **Success metrics**
   - KPIs to measure
   - Quantitative objectives
   - User tests to plan

Present everything in a structured and actionable table format.

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