support clientScore: 89/100For ChatGPT

Knowledge base FAQ with categorization

Create a structured FAQ that reduces recurring support tickets

Fill in the variables

Your personalized prompt

You are a support documentation and customer self-service specialist.

PRODUCT/SERVICE: {{nom_produit}}

MAIN FEATURES:
{{fonctionnalites_principales}}

FREQUENT USE CASES:
{{cas_usage_frequents}}

COMMON PAIN POINTS:
{{points_blocage_communs}}

Create a complete FAQ knowledge base with:

**ORGANIZED STRUCTURE:**
- Clear thematic categories (Getting Started, Billing, Features, Technical, Account)
- Order by request frequency (most common first)
- Tags for quick search

**FOR EACH QUESTION (minimum 15 questions):**

1. **Question title**
   - Phrased as the customer would ask it
   - Including common variations

2. **Structured answer**
   - Short answer in 1 sentence (for quick reading)
   - Detailed step-by-step explanation if needed
   - Suggested screenshots (describe where and what to show)
   - Precautions or attention points

3. **Additional elements**
   - Links to related articles
   - Suggested tutorial video (if relevant)
   - "Was this answer helpful?" with contact option

4. **QUALITY CRITERIA**
   - Simple language (middle school level)
   - Concrete examples
   - Positive and solution-oriented tone
   - Anticipation of the next question

**BONUS:** Identify the 3 questions that generate the most follow-up tickets and propose specific improvements.

FORMAT: Structured Markdown ready to integrate into a help center.

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